Individual Account
If an Individual account holder has passed away, we require all documents outlined as follows to sent to us:
A copy of the Probate
Certified or verified copies of ID and Address Verification for all appointed executors
A copy of a bank deposit slip / statement in either:
The name of the Estate
Solicitor's Client Trust Account, or
The executor (s), provided all executors have signed for use of this bank account
Change of Details form adding the executors as authorised representatives. Sections 1, 4, 5 and 6 will need to be completed.
If a solicitor is acting on behalf of the Estate, we require:
Signed confirmation of this from all executors
Certified or verified copies of ID and Address Verification for the solicitor.
Joint Account
If a joint account holder has passed away, we require a certified copy of the account holder's death certificate, as well as a bank statement in the individual account holder's name.
Ensuring the Share Registries have been informed
Before we can accept orders to sell any remaining shares, the relevant share registries will need to be updated. Unfortunately, this is not something we can do on the Estate's behalf.
You can read more about share registries here and how you can update holder information.
If there are Australian shares on a CHESS Sponsored HIN, we will take care of updating the HIN into the name of the client’s Estate.
Company and Trust Accounts
If a Beneficial Owner or Authorised Representative of a Company or Trust account passes away, please send us a certified copy of their Death Certificate
Where to send documentation
All documents can be scanned to [email protected] or posted to the below address:
Invest Direct
PO Box 396
Wellington 6140
If you have any further questions, please don't hesitate to reach out to the team directly at [email protected]. We are here to help.